Return & Refund Policy

Last Updated: [18/9/2025]

Thank you for shopping at [BrandBazzarr]. We want you to be completely satisfied with your purchase. If you are not entirely happy, we are here to help.

1. Returns

You have [30] calendar days from the date you receive your item to request a return. To be eligible for a return, your item must be:

· Unused and in the same condition that you received it.
· In its original packaging.
· Accompanied by the original proof of purchase (order number or receipt).

2. Non-Returnable Items

Certain types of items cannot be returned for hygiene or safety reasons. These include:

· Gift cards
· Personal care items (e.g., makeup, skincare, earrings)
· Items marked as "Final Sale" or "Clearance"

Please get in touch if you have questions or concerns about your specific product.

3. How to Initiate a Return

To start a return, please follow these steps:

1. Email our customer service team at [brandbazzarr@gmail.com] within the return period.
2. Include your order number and the reason for the return.
3. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send your package.

· Note: Returns sent without an RMA number may not be processed.

4. Return Shipping

· The customer is responsible for paying for their own shipping costs for returning the item. Shipping costs are non-refundable.

5. Refunds

Once we receive and inspect your returned item, we will send you an email to notify you.

· If your return is approved, your refund will be processed within [5-10] business days.
· You will receive the refund for the value of the item(s) only. Original shipping fees are non-refundable.
 

6. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same one, please contact us at [brandbazzarr@gmail.com] and send your item to the address we provide.

7. Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us immediately at [brandbazzarr@gmail.com] with your order number and photos of the product and its packaging. We will cover the cost of return shipping and will happily send a replacement or issue a full refund.

8. Questions

If you have any questions about our Returns and Refunds Policy, please contact us:

· By email: [brandbazzarr@gmail.com]
· By contact: [07732555001]